Better e-services for citizens | EUNewsletter

Better e-services for citizens

13 November 2013

On 28 October the Armenian Electronic Civil Status Registry (e-CSR) was launched in Gyumri. The event was attended by the Head of the EU Delegation to Armenia, Ambassador Traian Hristea, the Minister of Justice of Armenia, Hrayr Tovmasyan, the Mayor of Gyumri, Samvel Balasanyan, and the team leader of the project, Ivar Tallo.
The pilot e-CSR was created within the framework of the EU-funded “Transactional e-Governance Development in Armenia” project. This initiative is aimed at establishing transactional electronic services, assisting the digitalisation of the Armenian civil registry, and providing Armenian citizens with a new way to communicate with their government.
Ambassador Hristea stated that the full implementation of the e-CSR would contribute to development and good governance, as well as transparency and anticorruption measures: ‘This is a very important development programme for Armenia, which is supported by the EU; we assist our members and Eastern Partnership countries to develop their own government systems. The e-CSR will establish a one-stop-shop service for civil status registration in Armenia’.

The e-CSR unifies all Armenian regional offices which register civil status acts. The following types of registration will be logged using the new system: birth, adoption, paternity recognition, death, marrige, divorce, name change, and status references. The system is currently available in the Civil Registry’s Yerevan branches and in Gyumri, but will be soon available throughout the country.

Tallo said that social security, police and other information systems already had live data exchange with regard to deaths and births, with which other information systems could be synchronised: ‘The government will have up-to-date information about people’s statuses and citizens will not have to prove it using hardcopy paper documents’.

The two-year project is implemented by the Estonian e-Governance Academy with EU support, and has a budget of €1,307,000.

For more information, please visit: www.earmeniaproject.am

Better e-services for citizens

On 28 October the Armenian Electronic Civil Status Registry (e-CSR) was launched in Gyumri. The event was attended by the Head of the EU Delegation to Armenia, Ambassador Traian Hristea, the Minister of Justice of Armenia, Hrayr Tovmasyan, the Mayor of Gyumri, Samvel Balasanyan, and the team leader of the project, Ivar Tallo. The pilot e-CSR was created within the framework of the EU-funded "Transactional e-Governance Development in Armenia" project. This initiative is aimed at establishing transactional electronic services, assisting the digitalisation of the Armenian civil registry, and providing Armenian citizens with a new way to communicate with their government. Ambassador Hristea stated that the full implementation of the e-CSR would contribute to development and good governance, as well as transparency and anticorruption measures: ‘This is a very important development programme for Armenia, which is supported by the EU; we assist our members and Eastern Partnership countries to develop their own government systems. The e-CSR will establish a one-stop-shop service for civil status registration in Armenia’. The e-CSR unifies all Armenian regional offices which register civil status acts. The following types of registration will be logged using the new system: birth, adoption, paternity recognition, death, marrige, divorce, name change, and status references. The system is currently available in the Civil Registry’s Yerevan branches and in Gyumri, but will be soon available throughout the country. Tallo said that social security, police and other information systems already had live data exchange with regard to deaths and births, with which other information systems could be synchronised: ‘The government will have up-to-date information about people’s statuses and citizens will not have to prove it using hardcopy paper documents’. The two-year project is implemented by the Estonian e-Governance Academy with EU support, and has a budget of €1,307,000. For more information, please visit: www.earmeniaproject.am